Operations Analyst II (Auto + Home)

SelectQuote, Inc.•Overland Park, KS

36d

About The Position

The Operations Analyst II is responsible for developing and delivering analytical findings creating and maintaining multiple reports and working with a variety of stakeholders to identify areas of advancement on topics ranging from data infrastructure to business strategy decisions.

Requirements

Strong proficiency with Microsoft Office suite especially Excel and PowerPoint
Strong proficiency with Microsoft SQL Server Management Studio
Excellent oral and written communication skills especially relating to presentation development
High level of self-motivation; ability to accomplish goals independently
Strong organizational and time management skills
Analytical and detail-oriented mindset; a high degree of accuracy is required in all functions
Ability to explain complex concepts and data to key stakeholders ignored to assist in decision making
High level of curiosity and problem-solving aptitude
Resourcefulness and ability to push through ambiguity and find answers independently
Vocal and Consistent contributor of ideas to help solve problems and generate solutions
Team player; must be able to contribute to the team and rely on others to achieve objectives
Bachelor’s degree preferred in Finance, Economics, Mathematics, Business Analytics or related field
Minimum of 2 years’ experience in analyst role (finance operations business or equivalent) required

Nice To Haves

Experience working with technical applications and programming languages like PowerBI Tableau Python R etc. highly preferred

Responsibilities

Develop and maintain performance metrics reporting for the sales and customer service support teams
Prepare quantitative analysis using Microsoft Excel SQL and other analytic & visualization tools to develop meaningful insights of various program performance
Provide forward-looking and historical analysis for strategic initiatives through modeling and sensitivity tool usage
Produce clear and concise presentations regarding projects and other assigned tasks
Provide ad hoc analytical support to various teams throughout the business
Create reporting for key performance indicators monitor results and provide analysis of results to company stakeholders
Define benchmarks for success within the division using historical analysis
Collaborate with department leaders to build analyze and defend strategy and business cases for new initiatives workflow enhancements technological enhancements etc.
Translate high level business problems into meaningful analysis and provide recommendations to stakeholders
Complete assigned tasks quickly and with a sense of urgency
Develop expert knowledge of business processes data generated within each process and flow of data within the database