Online Order Associate Part Time

BJ's Wholesale Club • Middletown, RI

2d • Onsite

About The Position

BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most. We’re a team built on purpose and opportunity. Join us and be part of something meaningful. At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow.

Requirements

• Previous order pulling experience preferred.
• Big box/wholesale retail experience preferred.
• Previous RF scanner experience preferred.
• Regular, predictable, full attendance is an essential function of this job.

Nice To Haves

• Previous order pulling experience
• Big box/wholesale retail experience
• Previous RF scanner experience
• Familiarity with AI tools, including ChatGPT

Responsibilities

• Performing general warehouse activities including pulling merchandise from a pick list.
• Moving merchandise from sales floor to staging area.
• Using handheld scanner to verify merchandise counts and update merchandise locations.
• Operating equipment.
• Working within all digital initiatives including: BOPIC, Curbside, Express Pay and Ship from Club.
• Carrying out job functions and responsibilities as assigned.
• Supporting the application of club policies, procedures and compliance.
• Acting with honesty and integrity and leading with the member in mind to address all concerns and to escalate any concerns, as appropriate.
• Ensuring a safe and positive environment for our members and each other.
• Embracing inclusion and diversity, by working together with collaboration and respect.
• Working as a team to achieve goals.
• Moving with speed and agility in everything we do.
• Innovating and adapting so we can move as fast as the world around us.
• Maintaining a friendly and positive attitude.
• Delivering service excellence through all points of contact.
• Resolving and deescalating to address every member concern.
• Ensuring a safe and positive environment and experience for the members.
• Daily commitment to GOLD Member Standards: Greet, Anticipate, Appreciate (GAA).
• Delivering Fast, Friendly service.
• Maintaining Full, Fresh, Clean Club Standards.
• Working as a team to deliver GOLD club standards daily.
• Working with commitment and pride to deliver GOLD - Grand opening look daily.
• Maintaining a clean and organized environment, inside the OMNI Space.
• Organizing member orders used based on gold standards.
• Regularly cleaning and maintaining storage bins based on safety standards.
• Understanding how to access and read production and/or financial performance reporting for your department.
• Seeing the connection between consistent execution and the positive impact it can have on the business.
• Processing member purchases in a fast, courteous, and friendly manner by pulling merchandise from a pick list.
• Utilizing a handheld scanner device (RF) device to pick orders from the sales floor.
• Using handheld scanner device (RF) to verify merchandise.
• Moving merchandise from sales floor to staging area.
• Communicating problems with inventory and/or equipment and communicating expired or short-dated items included on pick list.
• Communicating with club team when merchandise needs to be replenished.
• Working with team to have merchandise pulled from reserve area, when possible, to avoid sales floor replenishment.
• Ensuring all orders are picked in a timely manner to meet all productivity requirements.
• Working with a high level of urgency to ensure deadlines are met up to and including key performance indicators based on individual performance.
• Following operational efficiencies, processes and productivity standards with adherence to established SOP for BOPIC, Curbside and Ship from Club.
• Taking responsibility for individual performance and working with club leadership on individual performance when metrics are not met.
• Securely packaging the order in accordance with standard operating procedures.
• Ensuring the SFC area is neat, clean, and organized.
• Performing general housekeeping duties, including removing trash and cardboard from the work area.
• Handling damaged goods and spoiled products in accordance with standard operating procedures.
• Processing returns to the club and making determination on how to handle (via DDR or Membership desk).
• Maintaining all club policies and procedures, including adhering to proper dress code standards.
• Meeting OMNI productivity expectations regarding service level agreements (SLA”s), performance metrics and goals.
• Performing other duties as assigned, including working in other departments as needed.
• Regular, predictable, full attendance is an essential function of this job.

Benefits

• Weekly Pay
• Free BJ’s Memberships
• Generous Paid Time Off (vacation, personal, sick days, holidays, bereavement, and jury duty leave)
• Flexible and Affordable Health Benefits (three medical plans, optional dental, vision, Health Savings Account (HSA), and flexible spending account options)
• 401(k) Retirement Savings Plan with company match
• Employee Stock Purchase Plan with a 15% discount

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed