On-Site Property Manager

Community Management Corporation - Durham, NC

Full-time - Mid Level

Durham, NC

Administrative and Support Services

About the position

The On-Site Property Manager is responsible for overseeing the daily operations of established apartment communities in North Carolina. This role involves managing tenant relations, ensuring compliance with lease agreements, and maintaining the overall appearance and functionality of the property. The Property Manager will work under the guidance of a Regional Property Manager and is expected to multitask effectively while providing excellent service to residents.

Responsibilities

• Secure approval for all advertising and marketing materials before placing such ads as directed by the agent.
• Process applications by verifying eligibility; processing background screening and landlord history.
• Interview and approve applicants and maintain an active waiting list, periodically updating it to confirm applicant status.
• Execute leases, certifications, and unit inspections with residents upon move-in and at anniversary dates.
• Inspect all units per CMC policy to ensure lease compliance, assign Work Orders for any noted work, and charge tenants for damages if applicable.
• Enforce Lease, House Rules, and any additional community rules.
• Initiate and maintain Resident Files and Maintenance Files on each apartment unit in accordance with HUD, RD and/or NCHFA and CMC guidelines.
• Process annual certifications by monitoring BP.
• Collect rent and all other fees and charges when due and issue receipts.
• Send letters to residents for past due amounts, lease violations, inspections, or any other correspondence as needed and keep copies in resident files.
• Pursue eviction through Magistrate's Court when necessitated by severe lease violations such as non-payment.
• Deposit rents and security deposits daily in the project bank accounts and email copies of the validated deposit slips, BP Reports, and copies of checks to Property Accountant daily.
• Check and open project mail daily and date stamp when received.
• Process Accounts Payable in BP on the day bills arrive in the office.
• Answer phones, resident questions, and hand out applications to prospective residents.
• Prepare and submit Security Deposit Dispositions required attachments into BP within 15 days of move-out.
• Prepare Work Orders in BP and supervise maintenance department to ensure work is completed.
• Prepare/submit via email "Weekly Marketing Report" to Regional Property Manager and designated administrative employee each Monday morning without fail.
• Authorize and/or make small office and maintenance purchases for the project by charge or with a small petty cash fund.
• Maintain all replacement logs as stated in the CMC Maintenance Policy Handbook.
• Establish written emergency procedures for the property and be prepared to handle emergency situations.
• Make arrangements for activities and social programs with outside agencies for the tenants; maintain good tenant and community relations.
• Routinely monitor the appearance of the property for curb appeal and maintenance or janitorial items needing attention.

Requirements

• Proven experience as a property manager or similar role.
• Strong understanding of property management regulations and best practices.
• Excellent communication and interpersonal skills.
• Ability to multitask and manage time effectively.
• Proficiency in property management software and Microsoft Office Suite.

Nice-to-haves

• Experience with HUD, RD, and NCHFA guidelines.
• Knowledge of marketing strategies for property management.
• Ability to develop community programs and activities.

Benefits

• Competitive salary
• Health insurance
• Paid time off
• Retirement plan options