Southern Glazer's - Durham, NC

posted about 1 month ago

Full-time - Entry Level
Durham, NC
Merchant Wholesalers, Nondurable Goods

About the position

The On Premise Sales Consultant for Southern Glazer's Wine and Spirits is responsible for representing the company in the market, focusing on building strong customer relationships and driving sales growth. This role requires a consultative sales approach, where the consultant engages with customers to understand their business needs and develop tailored solutions to enhance their sales revenue. The position emphasizes the importance of data analysis, customer engagement, and effective communication to achieve sales objectives and support business growth.

Responsibilities

  • Build positive, credible, lasting customer relationships based on trust
  • Discover and identify customer business growth needs
  • Develop a customer business growth plan for each account and build a pipeline of selling opportunities to drive incremental sales above base business
  • Analyze data and insights to increase sales, grow customer business, and better achieve objectives
  • Regularly and consistently pre-plan account visits with an agenda, service purpose, and selling opportunities documented in CRM (Proof)
  • Prioritize sales activities to achieve objectives based on each customer business growth plan
  • Visit accounts regularly, capture visit notes, and build visit plans considering previous visit outcomes and document in CRM (Proof)
  • Maintain deep knowledge of SGWS products and correctly present and position them in each account
  • Propose selling solutions to each customer and win the sale using consultative selling skills
  • Achieve internal SGWS and supplier objectives as prioritized by management
  • Manage customer issue resolution, seek additional opportunities to support the customer's needs, and support business growth by providing customers with useful information and guidance
  • Adapt the selling approach based on each customer's buying styles and individual business needs
  • Be knowledgeable and experienced in all accounts staying current with what competitors are offering and how SGWS products are positioned relative to the competition
  • Document and maintain account- and customer-specific information in CRM (Proof)
  • Participate in sales meetings, on-site training, and supplier events as required
  • Perform other duties as assigned

Requirements

  • Able to analyze and understand data and information
  • Able to leverage SGWS technology to perform duties and responsibilities
  • Able to build and structure customer presentations and product proposals
  • Proficient in using mobile devices (e.g., iPad®, smartphone) and online communication techniques (email, posting, texting, etc.) in a professional manner
  • Able to consistently achieve results, even under tough circumstances
  • Able to take responsibility for own actions and results; commits to providing a consistently high level of service to customers, suppliers, colleagues, and management
  • Able to communicate effectively through various methods and express self clearly and concisely while appropriately tailoring the message to the audience
  • Able to be nimble in ambiguity; be open to change; embrace innovative ideas
  • Team player; works collaboratively with others
  • Able to work in a fast-paced, results-driven environment
  • Must possess a reliable vehicle, a valid driver's license, and the ability to obtain and maintain auto liability insurance on their vehicle in compliance with SGWS company requirements
  • High School Diploma or GED required
  • Able to travel as needed
  • Must be at least 21 years of age

Benefits

  • Comprehensive medical and prescription drug coverage
  • Dental and vision plans
  • Tax-saving Flexible Spending Accounts
  • Disability coverage
  • Life insurance plans
  • 401(k) plan
  • Tuition reimbursement
  • Wellness program
  • Parental leave
  • Vacation accrual
  • Paid sick leave
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