Portage County - Stevens Point, WI

posted 4 days ago

- Entry Level
Stevens Point, WI
Executive, Legislative, and Other General Government Support

About the position

Portage County currently has a rewarding opportunity as an On Call Casual Communication Technician within the Sheriff's Office. Our mission: As Portage County Communication Technicians, we are comprised of people dedicated to preserving the value of life of all citizens, our diverse community, their property, and environment; providing the best possible emergency and non-emergency communications in a caring, professional manner.

Responsibilities

  • Answer 10 emergent 911 phone lines and 9 non-emergent phone lines.
  • Monitor over 20 radio channels.
  • Page Fire, EMS, Medical Examiner, and set off weather sirens.
  • Create and send community alert emergent and non-emergent notifications.
  • Provide dispatch services for Portage County Sheriff's Office, Stevens Point and Plover Police Departments, and 33 EMS and Fire Agencies.
  • Research information for Deputies, Officers, and Detectives for all three law enforcement agencies, along with UWSP Police.
  • Enter warrants for five law enforcement agencies.
  • Enter missing persons, stolen vehicles or properties for four law enforcement agencies.
  • Enter restraining orders.

Requirements

  • High school diploma or equivalent required.
  • Experience as a Communication Technician required.
  • Must be 18 years old and a US Citizen.
  • No felony convictions unless pardoned by the Governor.

Nice-to-haves

  • Six months or more experience in emergency dispatch or related law enforcement.
  • One year work experience or four years of volunteer fire, ambulance, rescue experience.
  • Six months or more experience in customer service and/or in a call center environment.
  • Public Safety Communications Dispatch diploma from an accredited Technical school.
  • One year military communications experience that primarily involved direct voice broadcasting to send and receive messages associated with military police and emergency equipment.
  • Information technology experience.
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