About the position
InterContinental Indianapolis brings refined luxury to Indy's iconic Monument Circle. This opening is not just a hotel launch, it's an event for the city and we're looking for the right team to shape its future. The landmarked Illinois Building showcases a $110 M restoration to feature 170 Modern Guestrooms, 17 Luxurious Suites, Serliana Café and Astrea Rooftop Bar with stunning views of Monument Circle. This will be a masterclass in #Hospitality; an invitation for you to pursue your passion for service and inspire incredible things for our guests, our team members and yourself. Explore our very own InterContinental® Hotels & Resorts - a truly international brand. Discover a modern, globally-focused culture where world travelers feel at home. Live the InterContinental life. You'll find us in beautifully restored buildings and many exciting new developments. With 60 properties in the pipeline, our extraordinary world is set to expand. We cultivate engaging environments for our colleagues and guests by enlivening our IHG Core Values: Do the right thing, Show we care, Aim higher, Celebrate difference, Work better together. At IHG we promise to give colleagues: Room to Belong: Enable, Room to Grow: Enrich, Room to Make a Difference: Empower. The InterContinental creates exceptional experiences through our Brand Values by being: Thoughtful, Cultured, Remarkable. The pillars of our InterContinental brand culture lay the foundation for inspiring incredible experiences: We Invite Discovery, We Embrace Empowerment, We Champion Possibility.
Responsibilities
- Perform any necessary pre-shift sidework.
- Maintain a clean and sanitary environment; ensure compliance with all local and state health codes.
- Assist in controlling food and beverage costs; enforce all security measures as outlined by hotel management; protect the assets of the company.
- Check with the Banquet Captain when coming on duty for specific instructions for the current function and section assignment.
- Greet all guests in a courteous manner, displaying a helpful attitude.
- Anticipate guests' needs, ensuring guests are provided with water, coffee, tea, or beverages in a timely manner.
- Unload trays in the service area, racking glassware, scraping plates, and separating silverware.
- Practice 'clean as you go' techniques of service, including refolding napkins and cleaning between courses, and keeping the station clean, neat, and supplied at all times.
- Complete assigned breakdown and closing sidework.
Requirements
- The strength to lift, push and pull big objects up to 50lbs (23 kg) which can also involve bending and kneeling.
- A good grasp of reading, writing and basic math.
- The flexibility to work night, weekend, and holiday shifts.
- Compliance with local laws on food handling and serving alcohol - you'll need to be above the minimum age required and fluent in the local language.
- Great communication - you'll be warm, welcoming, and easy to talk to.
Benefits
- Competitive salary that rewards all your hard work.
- Wide range of benefits designed to help you live your best work life.
- Full uniform.
- Impressive room discounts.
- Some of the best training in the business.
