OFFICE TECHNICIAN (TYPING)

About the position

The Community Care Licensing Division (CCLD) is seeking a motivated individual to be part of the Administrator Certification Bureau (ACB), Administrator Certification Processing Unit (ACPU). The selected incumbent will be part of a team that whose duties include responding to a high volume of public inquiries to ACPU, reviewing and processing administrator certification applications, application fee processing, reviewing certificates for accuracy and compliance with regulatory requirements, updating the Certification database with current information, and collaborating with other ACPU staff with operational procedures. The ACPU is seeking applicants with experience working in a fast-paced environment and have strong time management and communication skills. Please note that this is a hybrid position with 4 days in the office.

Responsibilities

• Responding to a high volume of public inquiries to ACPU
• Reviewing and processing administrator certification applications
• Processing application fees
• Reviewing certificates for accuracy and compliance with regulatory requirements
• Updating the Certification database with current information
• Collaborating with other ACPU staff with operational procedures

Requirements

• Knowledge and experience with Word, Excel, Share Point, and other Microsoft products
• Ability to type at a minimum speed as designated on the Class Specifications
• Background Investigation clearance prior to being hired

Nice-to-haves

• CCLD Experience
• Presentation Skills
• Strong IT Skills
• Compliance Oversight
• Strong Organizational Skills
• Excellent Communication Skills
• Professional and Dependable

Benefits

• Medical coverage
• CalPERS pension upon retirement
• Two weeks paid vacation per year
• Two weeks paid sick leave per year
• Two paid Professional Development Days
• One paid Personal Holiday
• Pre-tax parking fee program
• Public transit passes with 100 percent discount
• 100 percent reimbursement on public transit passes purchased by state employees
• 100 percent reimbursement on vanpool monthly fees