Office Supervisor 10
About The Position
The Michigan Department of Treasury is searching for creative, passionate, and team-oriented leaders for their Business Taxes Division. These positions serve as the front-line supervisors of Treasury Customer Service Representatives. The culture is driven by excellent customer service, continuous improvement, metrics, and employee growth. They are looking for supervisors who have exceptional leadership skills, motivational and strategic planning abilities, high ethical standards, and who can bring a positive attitude and approach to the team. This role offers a great work/life balance.
Requirements
- Completion of high school
- Four years of office experience involving administrative support office practices
- Two years equivalent to an E7-level administrative support worker
- Work must be performed in the state of Michigan
- Must relocate to Michigan prior to being appointed to the position
- Selected candidate must have a safe and appropriate designated workspace or workstation for performance of work
- Selected candidate must have secure and sufficient internet access of commercial cable or wireless broadband with minimum speeds of 25 Mbps download and 5 Mbps upload
- Must pass a fingerprint-based background check per IRS Publication 1075
Nice To Haves
- Exceptional leadership skills
- Motivational and strategic planning abilities
- High ethical standards
- Positive attitude and approach
Responsibilities
- Overseeing daily activities of your staff
- Identifying and coordinating training needs for staff
- Setting work priorities
- Approving staff's daily production
- Monitoring phones/staffing needs
- Encouraging employee ideas
Benefits
- Hybrid Remote Work
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
