St Edwards University - Austin, TX
posted about 1 month ago
Full-time - Mid Level
Austin, TX
1,001-5,000 employees
Educational Services
About the position
The Office Specialist VI at St. Edward's University is responsible for providing clerical and administrative support within the Office of the Registrar. This role involves coordinating the production and dissemination of transcripts, assisting with enrollment verifications, and providing information to students and faculty regarding academic records and registration processes. The position requires strong organizational skills and the ability to handle sensitive information while ensuring compliance with regulatory policies.
Responsibilities
- Coordinate the production and proper dissemination of transcripts.
- Assist with enrollment verifications, letters of good standing, and degree verifications for current and former students.
- Research and locate both computer and paper transcripts and records.
- Review requests and respond to special requirements and needs.
- Contact students who are not clear to receive transcripts or verifications.
- Respond to requests for course descriptions.
- Provide information and assist students with web-based registration, schedule adjustments, dates and deadlines, petitions, transfer work, graduation requirements, and other academic issues.
- Assist faculty and staff with a variety of academic, registration, and grading information.
- Produce documents to verify current and former student academic information.
- Ensure regulatory and policy compliance as it applies to the position.
- Perform other duties as required.
Requirements
- Bachelor's degree or equivalent combination of education and directly relevant work experience strongly preferred.
- Two or more years of office/clerical experience required.
- Knowledge and experience with transcripts, student records, computerized record keeping, and databases strongly preferred.
Nice-to-haves
- Two or more years of related college or university experience strongly preferred.
Benefits
- Health savings account
- AD&D insurance
- Paid holidays
- Disability insurance
- Health insurance
- Dental insurance
- Flexible spending account
- Tuition reimbursement
- Employee assistance program
- Vision insurance
- Retirement plan
- Paid sick time
- Pet insurance
