Office Services Coordinator – Mail & Scanning

HUB International•Omaha, NE

1d•Onsite

About The Position

The Office Services Coordinator is the backbone of our daily mail and document operations. In this role, you'll keep information flowing smoothly across departments — scanning and routing incoming mail, managing outgoing shipments, and providing reliable support to the broader Office Services team. This is an active, on-the-go role where you'll spend much of your day moving throughout the office.

Requirements

High school diploma or equivalent preferred
At least 2 years of experience in an administrative, office support or customer service role preferred
An equivalent combination of education and/or relevant work experience may be substituted in lieu of minimum qualifications
Proficiency with Microsoft Office Suite and basic design tools (e.g., Canva)
Familiarity with social media platforms for business use
Strong organizational skills and attention to detail
Strong verbal and written communication skills
Excellent organizational skills and the ability to manage multiple priorities in a fast-paced environment

Responsibilities

Scan daily mail and documents for all departments, indexing them to the correct team members.
Scan Property & Casualty mail into EPIC daily; maintain working knowledge of the EPIC system.
Sort and route incoming mail to departments twice daily.
Post outgoing mail and complete FedEx labels for all outgoing shipments.
Send documents to corporate accounting and deposit checks for commissions and premiums across multiple departments.
Answer and forward main line calls; operate the switchboard with extended coverage during vacations.
Assist with annual department mailing needs.
Provide backup support to the Copy Center, including completing rush print jobs as needed.
Serve as backup for the front desk.
Clean and stock the lounge at the end of each day.
Additional duties as assigned.