Office Manager
$37,440 - $45,760/Yr
SERVPRO of Bloomington/Gibson City/S. McLean County - Bloomington, IL
posted about 1 month ago
Full-time - Entry Level
Bloomington, IL
About the position
The Office Manager at SERVPRO of Bloomington/Gibson City/S. McLean County plays a crucial role in coordinating the dispatch of restoration teams to customer locations. This position requires strong organizational skills and a commitment to outstanding customer service, ensuring that clients receive timely assistance during their time of need.
Responsibilities
- Intake new leads and schedule appropriate department
- Dispatch and schedule restoration teams to incoming leads and projects in coordination with management team
- Review and maintain the scheduling software to ensure appropriate teams are routed accordingly
- Perform detailed and accurate data entry
- Receive incoming calls about past services, follow-ups on current projects, general inquiries about business, and other routine communications
- Collaborate and assist with other departments as needed
- Invoice and receive payments in Quickbooks
- Input bills to Quickbooks for payment
- Manage accounts receivable
Requirements
- High school diploma/GED (preferred)
- At least 2 years of customer service and/or office-related experience
- Prior dispatch experience preferred
- Ability to multitask and remain detail-oriented
- Knowledge of local geographical area is preferred
- Must be knowledgeable in relevant computer applications
Benefits
- Competitive compensation
- Superior benefits
- Career progression
- Professional development
