Office Manager

Alzheimer's Association Careers•Scarborough, ME

6d•Onsite

About The Position

The Office Manager plays a central role for the successful daily operations of the Alzheimer’s Association, Maine Chapter. This crucial position supports all staff members across pillars including Care & Support, Concern & Awareness, Public Policy, DE&I, Research, and Development with a strong focus on communications and operations. The Office Manager creates a lasting first impression of the organization by welcoming visitors, volunteers, and community partners and providing information to constituents. This role oversees office operations including processing incoming and outgoing mail, donations, event promotion, database management, office supplies, scheduling, website and social media management, and equipment maintenance.

Requirements

High school diploma required.
Two years of experience as an administrative assistant, office manager or similar position.
Proficiency with Microsoft Office - including Word, Excel and PowerPoint.
Proficiency with Gmail, Google Calendar, Google docs, and Google Sheets.
Proficiency with constituent database management programs and ability to learn new CRM.
Strong communication skills and ability to communicate effectively with people of diverse backgrounds and ages.
Excellent telephone and in-person customer service skills.
Strong organizational skills and attention to detail including accurate data entry and proofreading skills.
Ability to travel.
Must have valid driver's license, access to reliable vehicle, good driving record, and proof of automobile insurance.
Ability to bend, stoop, lift and transport up to 25 lbs.

Nice To Haves

Two years post-secondary education in a related field preferred.
Experience with digital platforms or software programs such as Publisher or InDesign a plus, as well as proficiency with social media and virtual meeting platforms.

Responsibilities

Processing donations, updating the donor database, and coordinating with regional operations and finance team to ensure tracking is accurate and donors are acknowledged in a timely manner.
Maintain fundraising databases and provide reports for development staff.
Coordinate acknowledgement process for gifts received including sponsorship, event fundraising, tributes, and general development.
Prepare invoices for processing by accounting department including all recurring payments for occupancy costs, supplies, and event sponsorship.
Facilitate purchasing of equipment, permits, licenses or office supplies for the Chapter staff and maintain files, databases, and documentation as required.
Act as primary point person to field participant questions related to fundraising websites functionality and triage to respective development staff.
Work closely with chapter and regional communication staff to support marketing, social media, programs & services, event promotion, and public awareness campaigns.
Oversees the maintenance of Chapter website and coordinate social media and digital content.