About the position

The Office Clerk/Office Manager/Head Bookkeeper position involves providing exceptional customer service and performing various cash handling activities. Responsibilities include managing accounts receivable and payable, conducting daily bank deposits, and handling transactions such as Western Union and money orders. The role also requires answering phone calls, preparing office reports, and operating office equipment. In the absence of supervision, the position may involve directing other office employees and training new staff.

Responsibilities

  • Provide exceptional and friendly customer service
  • Perform cash handling activities including accounts receivable and payable
  • Conduct daily bank deposits and ATM functions
  • Handle transactions for Western Union, money orders, and lottery items
  • Count cashier tills and perform safe audits
  • Balance cash drawers and process coupons
  • Post charge accounts and accept gas and utility payments
  • Answer telephone and transfer calls
  • Email deposit information to corporate office
  • Prepare all office reports as required
  • Operate office machines and equipment
  • Supervise and direct other office employees in absence of supervision
  • Lift and move items weighing up to 10 pounds
  • Stand for extended periods of time

Requirements

  • Efficient math skills
  • Ability to follow dress code
  • Ability to follow written and oral instructions
  • Knowledge of established safety policies and procedures
  • Ability to work well with others
  • Fluency in English
  • Ability to legibly write or print

Nice-to-haves

  • Experience in stocking, ordering, and selling cigarette and tobacco products
  • Experience in providing direction to cashiers
  • Experience in ordering store supplies
  • Experience in working with payroll reports and time cards
  • Ability to operate cashier equipment/systems
  • Ability to lift and move items weighing over 10 pounds
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