Office Assistant/Receptionist

$45,760 - $52,000/Yr

Full Moon Acupuncture - Oakland, CA

Part-time - Entry Level

Onsite - Oakland, CA

About the position

The Office Assistant/Receptionist at Full Moon Acupuncture plays a crucial role in ensuring the smooth operation of the clinic. This part-time position involves providing exceptional customer service, managing day-to-day office functions, and supporting the clinic's mission of promoting healing and wellness through natural medicine. The ideal candidate will thrive in a fast-paced environment and be committed to delivering a positive experience for patients.

Responsibilities

• Answer phones and email
• Organize/manage various patient/office files
• Prepare rooms for new patients & keep office clean and presentable
• Light bookkeeping and data entry
• Keep inventory of all herbs, supplements and acupuncture/office supplies
• Schedule patients via phone, email and/or text
• Invoicing and accepting payments; insurance verification/billing (training provided)
• Other special projects as needed

Requirements

• Strong communication skills with patients, acupuncturists, suppliers, and insurance companies via email, phone, and in person.
• Previous office administration/management, executive assistant and/or customer service experience.
• Excellent attention to detail, multi-tasking, and organizational skills.
• Self-starter and problem solver with a willingness to ask questions.
• Excellent computer skills, including basic MS Office programs, Gmail, and Google Drive applications.

Nice-to-haves

• Preferred experience with Quickbooks, MailChimp, Office Ally and Jane software, but willingness to learn independently is a must.
• Basic social media and marketing skills preferred.
• Preferred experience or interest in natural medicine.

Benefits

• Employee discount
• Paid time off
• Professional development assistance
• Referral program