EssilorLuxottica - Jacksonville, FL

posted 2 months ago

Full-time - Entry Level
Jacksonville, FL
5,001-10,000 employees

About the position

As a Licensed Optician at Oakley, you will serve as an ambassador for the brand, focusing on educating customers and enhancing their performance through high-quality optical products. This role involves engaging with the community, leading the optical operations within the store, and ensuring exceptional customer service to drive business growth.

Responsibilities

  • Create an exceptional customer experience and show urgency in providing service to customers.
  • Demonstrate superior product knowledge and accurately describe the features and benefits of various lenses and frames.
  • Act as a leader in optical operations and partner with Store Management to identify growth opportunities for Rx expansion.
  • Foster an environment of learning where all team members become experts in optical products and services.
  • Engage and build relationships with the local community to attract new customers.
  • Anticipate problems and develop long-term solutions to customer issues, ensuring satisfaction and exceeding expectations.
  • Perform work accurately and thoroughly utilizing all technology despite time, pressure, and customer volume.
  • Support daily Retail Operational functions and follow all operating policies and procedures.
  • Maintain store appearance and assist the team in visual objectives and housekeeping standards.
  • Foster an inclusive culture by treating customers and colleagues with respect.

Requirements

  • Current State Optician License
  • High School Graduate or Equivalent
  • Knowledge of current optical theory and practices
  • 1+ years of retail sales experience
  • Availability to work a flexible schedule including nights, weekends, and holidays
  • Strong communication skills (verbal & written)
  • Ability to be on your feet most of the day or moving on the sales floor or stock room
  • Ability to maneuver merchandise and lift up to 40 lbs.
  • Physical activities include engaging in repetitive motions, bending, kneeling, twisting, stretching, squatting, pushing, pulling, stooping, lifting, climbing, carrying, walking, reaching and/or using a step stool.

Nice-to-haves

  • Optical dispensing experience

Benefits

  • Health care
  • Retirement savings
  • Paid time off/vacation
  • Employee discounts
  • Competitive bonus and/or commission plan
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