Nutrition and Dining Services Technician II

About the position

The Nutrition and Dining Services Technician II performs a variety of food production, serving duties, meal delivery to patients and/or care areas, interacts with patients and helps diet/meal selections, performs retail/sales duties, and assembles food items for cafeteria and patient meal service.

Responsibilities

• Commits to the mission, vision, beliefs and consistently demonstrates our core values.
• Uses NDS software to coordinate menu selections for patients and to complete menu system process.
• Introduces new patients to department services by providing information on meal service and menu selections.
• Assists patients in making menu selections according to diet prescription, special cultural, religious or ethnic food preferences or requests.
• Offers alternative menu choices to ensure optimal food preferences are met within the guidelines of the diet prescription.
• Works collaboratively and conveys relevant information to the Clinical Dietitian and Dietetic Technician regarding nutrition issues or concerns with patients.
• Ensures confidentiality in matters relating to patient/family.
• Sets up/supplies service lines with food, utensils and related service supplies.
• Sets up/supplies vending operations with required food/supplies as per diagrams/procedures.
• Sets up/supplies Physicians Lounge with required food/supplies as per diagrams/procedures.
• Accurately and efficiently operates cash register on serving line.
• Accurately makes customer change and performs cash/receipt reconciliation.
• Sets up, serves, facilitates and cleans up catered functions and events.
• Serves customers in an efficient, courteous manner in retail, physician and catering operations.
• Performs dish/pan/utensil washing and cleaning using manual or automated methods as directed.
• Empties garbage and cleans/sanitizes garbage receptacles.
• Cleans up assigned work areas/equipment as per directions/schedule.
• Cleans assigned storage area floors.
• Serves retail customers in an efficient, courteous manner.
• Assists in and accurately prepares food for cafeteria and/or catering activities as assigned.
• Assures stocked levels of dining service related supplies in service areas.
• Supports trayline operations as directed.
• Checks and updates diet orders via computer database.
• Delivers designated trays, supplies and/or nourishments to patients or patient locations as scheduled.
• Safely operates equipment used within the assigned work area and reports malfunctions/breakdowns of equipment to supervisors immediately.
• Understands chemical use related to the area of work and is aware of SDS usage and precautions or how to access SDS information.
• Carries out cleaning assignments in a consistent and appropriate manner.
• Orients new staff members in specified areas of responsibility and/or by position.
• Provides training in the use of equipment and procedural details within the area of work assigned.
• Performs other related duties as assigned.

Requirements

• Knowledge of food service preparation methods and practices.
• Knowledge of food nutrition, specialized diets and dietary recommendations.
• Knowledge of computer hardware equipment and software applications relevant to work functions.
• Ability to perform standard clerical and accounting tasks including data entry and cash reconciliation.
• Ability to communicate effectively both verbally and in writing.
• Ability to establish and maintain effective working relationships with all levels of personnel, medical staff, volunteer and ancillary departments including diverse patient populations.
• Ability to interpret food production sheets and computer printout information.
• Ability to safely operate applicable kitchen and hospital equipment.
• Ability to perform work in a timely and efficient manner within strict timelines.
• Ability to operate a cash register and reconcile cash with documented transactions.