About the position
Nursing Station Clerks 1 are assigned to either inpatient or outpatient units where there is daily contact with patients. This team member greets visitors and directs them to appropriate locations; answers telephones; performs data entry activities; maintains daily and clinical logs; prepares, updates, and maintains patient charts and files; fills out medication tickets and pharmacy requisitions; mails patient letters; and delivers supplies and records to an assigned unit. Qualified candidates will demonstrate excellent communication skills, interpersonal skills, knowledge and understanding of patient care and effectively respond to changing patient needs by making decisions based on ethical principles and adhering to our high standard of excellence. This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin. At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.
Responsibilities
- Orient patient and/or family to unit, providing general information regarding the room, unit and hospital and serve as a contact person to patients and families.
- Give information on patient condition within existing policies, and direct visitors to the appropriate locations.
- Process physicians' orders by recording written orders in charts, kardex, flag sheets, or directly into a computer file after review by a Registered Nurse; and by filling out medication tickets and pharmacy requisitions.
- Receive new admissions.
- Prepare and maintain patient charts, daily log and clinic log.
Requirements
- Candidates must be reachable on the Civil Service eligible list for Nursing Station Clerk 1.
- One year of full-time clerical (in a health care setting), secretarial (in a health care setting), or patient care experience for provisional appointment.
- Candidates must possess the minimum qualifications and a current 55b/c eligibility letter for 55b/c appointment.
- Candidates must have one year of permanent competitive service in a title approved for transfer to Nursing Station Clerk 1.
Benefits
- Generous leave
- Health plans
- State pension
- Location pay for UUP, CSEA & PEF full-time positions ($3400)
- Inconvenience pay/supplemental shift differential ($575)
