Near North Health - Chicago, IL

posted 2 days ago

Full-time - Manager
Chicago, IL

About the position

Near North Health, a longstanding pillar of Chicago's healthcare landscape, is seeking a visionary and compassionate Nurse Manager to join our dedicated team. Since our inception in 1966, we have remained committed to our mission of providing accessible, affordable, and high-quality primary healthcare services to all, regardless of their financial circumstances. As Nurse Manager you will play a pivotal role in our mission to serve primarily low-income uninsured or underinsured residents of Chicago's medically underserved communities while working with the Practice Manager & Regional Medical Director to design and implement system improvements specific to the delivery of nursing services throughout NNH medical clinics supporting a Medical Home and Team Based Care Model of patient care and improving/sustaining clinic productivity and services, achieving targets and improving patient outcomes.

Responsibilities

  • Ensures compliance with all federal, state, and local regulations, as well as organizational policies and procedures.
  • Ensures nursing staff keep all exam and procedure rooms appropriately stocked and emergency carts are maintained and available at each location.
  • Directs, coordinates, and evaluates nursing staff and nursing services at the health center, including conducting performance evaluations and providing ongoing feedback and coaching.
  • Supervises and directs the work of nursing department staff, including nurses, medical assistants, referral coordinators, patient care coordinators, students, and others.
  • Develops, implements, and evaluates nursing care criteria for clinical practice.
  • Collaborates with Director of Risk Management to develop and implement risk management strategies to minimize liability and ensure a safe environment for patients and staff.
  • Collaborates with leadership in development of long-range plans and budgets specific to the nursing department.
  • Monitors and manages the nursing department budget.
  • Clinic supply management with a lens toward financial stewardship.
  • Implements new programs, services, and technologies to improve clinic performance and patient outcomes.
  • Collaborates with other departments and external partners to support organizational initiatives.
  • Drives outcomes through the monitoring of Key Performance Indicators (KPIs) that measure how effectively Near North Health is meeting its mission.

Requirements

  • Current IL R.N. license.
  • Minimum of five years' experience in a nursing director/manager position.
  • Knowledge of healthcare regulations including OSHA, Joint Commission, and PCMH requirements.
  • Excellent communication and interpersonal skills to interact effectively with patients, staff, providers, and external partners.
  • Proven ability to lead clinical staff with excellence and develop strong standards of patient care and quality outcomes.
  • Strong analytical and problem-solving skills.

Nice-to-haves

  • Five or more years' experience directing/managing nursing operations.
  • Bachelors or Master's degree in Nursing.
  • Experience working with a wide variety of patient populations, including patients living in poverty and individuals of minority groups.

Benefits

  • Competitive salary and benefits package.
  • Supportive and collaborative work environment.
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