Night Auditor | Motto by Hilton DC Downtown | Modus by PM Hotel Group

PM Hotel Group • Washington, DC

2d • $21 - $22 • Onsite

About The Position

We’re looking for a Night Auditor who is a hard-working, friendly, charismatic person who wants to personalize the guest experience. The ideal candidate is dedicated, personable, professional, and communicates well. This person will play a critical role in the Front Office team as they "hold down the fort" so to speak during the overnight shift, preparing their colleagues for the next day. This position is scheduled for 11 PM - 7 AM; Fridays and Saturdays are essential; being open to additional shifts would be beneficial. This is a full-time, non-exempt role that reports to the Director of Front Office. The hourly wage ranges from $21 to $22.

Requirements

• Think on your feet, use good judgement and problem solve in a fast-paced environment.
• Passion for hospitality and providing excellent guest service. This enthusiasm will be apparent from speaking with you.
• Exceptional communication skills both verbal and written.
• Knowledgeable in Microsoft Office.
• Open availability required. Must be prepared to work overnight shifts 11pm - 7am.
• Fridays and Saturdays are essential; being open to additional shifts would be beneficial.

Responsibilities

• Serve as the heart, mind, and soul of the hotel during the overnight shift
• Provide exceptional personalized customer service and experiences to guests.
• Live like a local. Knowledge of the neighborhood and city.
• Provide support to guest services leaders and the entire hotel team.
• Create a warm and welcoming atmosphere.
• Close the day functions of the hotel – account for daily activity by organizing and verifying information.
• Run/distribute daily reports for the hotel.

Benefits

• Generous health, dental and vision insurance, plus 401K, all available on day 1!
• Access to free virtual fitness classes and discounted in-person memberships.
• Gifted PTO on Day 1 + paid holidays
• Paid Parental Leave
• Tuition reimbursement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed