Connections Personnel Of New Yorkposted about 1 month ago
$80,000 - $120,000/Yr
Full-time • Entry Level
Onsite • New York, NY
Administrative and Support Services
About the position
We are a fast-growing Wireless Internet Service Provider (WISP) based in NYC. We're looking for a hands-on Level 1 / 2 Network Technician to work closely with our Lead Network Engineer to support and grow our network. This is a great opportunity for someone with basic to intermediate networking skills who is eager to learn, contribute, and take ownership of day-to-day network operations.
Responsibilities
- Work closely with the Lead Network Engineer to provision new customer setups and equipment
- Keep up with network upgrades and updates
- Troubleshoot network issues as they arise
- Perform proactive maintenance on core and edge devices
- Collaborate with field techs to support installations and service calls
- Configure and support routing protocols (OSPF, BGP), VLANs, and related network services
- Monitor network health and performance using tools like Zabbix, LibreNMS, Graylog, etc.
- Help document network changes and configurations
Requirements
- Basic to intermediate experience with OSPF, BGP, VLAN configuration & troubleshooting
- MikroTik RouterOS (preferred), or Cisco / Juniper experience with willingness to learn MikroTik
- IP addressing and subnetting
- Familiarity with wireless (PtP, PtMP) technologies is a plus
- Comfortable working in fast-paced, real-world ISP environment
- Strong desire to learn and grow technical skills
- Some hands-on networking experience (professional, lab, or home lab)
- Comfortable working on-site and occasionally assisting with physical installs or maintenance
- Valid NYC driver's license
- Must be based in NYC (this is not a remote position)
Nice-to-haves
- Experience working in a WISP / ISP environment
- Experience supporting field technicians
- Familiarity with network monitoring & troubleshooting tools
Benefits
- Competitive salary and health benefits
- Opportunity to work directly with a Lead Network Engineer and learn on the job
- Exposure to real-world ISP network operations
- Supportive team and growth-oriented culture
- Paid time off
