Network System Administrator

Nusenda Credit Union•North Valley, NM

About The Position

Nusenda Credit Union is dedicated to excellent member service and being a great place to work. We strive to make a positive difference in the lives of our members and the communities we serve to help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values. As an employer of choice, we invest in people and their careers. Our competitive employee benefits include several health and wellness options, competitive 401(k) matching contributions, professional development, and tuition assistance and more! We are currently seeking a Network System Administrator to join our organization. As a Network System Administrator, you will be responsible for managing, maintaining, and securing the Credit Union’s server, cloud, backup and user technologies to ensure the stable operation of the organization’s IT assets. You'll be responsible for overseeing server and desktop hardware and software, virtual server/desktop environment, storage area network, active directory, cloud technologies, server and file backups, and endpoint management. You'll maintain accurate documentation and assist in ongoing disaster recovery planning and testing. You'll work collaboratively with and support IS teams across the organization. Participate in on-call rotation to ensure critical issues are resolved in a timely manner.

Requirements

Three to five years of similar or related experience
Bachelor's degree in Information Technology or Computer Science
Wide range of disparate hardware and software implementation and support.
Ability to discuss technical issues effectively with other technology professionals as well as communicate complex concepts to non‑technical users.
Logic and troubleshooting capabilities.
Must be able to handle multiple responsibilities, meet deadlines, deal with sensitive information and handle problem resolution.
Effectively communicate with internal and external customers appropriately via in person, email etc.
Experience in multi-tasking, meeting strict deadlines, dealing with sensitive information, and problem resolution while providing exceptional service.
Must be knowledgeable in cloud technologies, Microsoft networking technologies, Microsoft Office and all internal systems as affiliated with the department.
Ability to adapt quickly to change and proactively communicate.

Responsibilities

Managing, maintaining, and securing the Credit Union’s server, cloud, backup and user technologies to ensure the stable operation of the organization’s IT assets.
Generating and maintaining accurate documentation and assisting in ongoing disaster recovery planning and testing.
Participating in short and long-range planning for the department to select and utilize and support appropriate technologies to meet the evolving needs of the Credit Union and its members.
Overseeing server and desktop hardware and software, virtual server/desktop environment, storage area network, active directory, cloud technologies, server and file backups, and endpoint management.
Participating in on-call rotation to ensure critical issues are resolved in a timely manner.