Network and Audio Visual Cabling Support Specialist

About the position

Link Solutions is seeking a Networking and Audio-Visual Cabling Support Specialist to join our team at Aberdeen Proving Ground, MD. This position plays a critical role in installing and maintaining data and audiovisual (AV) communications at the Army Research Laboratory. The specialist will be responsible for installing and maintaining cabling and audiovisual systems, as well as supporting enterprise network architecture, including layer 2/3 switching, routing protocols, and network security standards, in accordance with DoD and ARL IT policies.

Responsibilities

• Monitor and respond to hardware and software issues within the technical control facility.
• Install, terminate, label, and test network and AV cabling, including fiber optic, Cat5e, and Cat6A cables.
• Assist with the installation of terminals, audiovisual equipment, and associated hardware.
• Conduct physical layer troubleshooting for connectivity issues and signal degradation.
• Maintain cable management practices to ensure neat, organized, and secure cable runs.
• Document cabling infrastructure changes, updates, and network maps.
• Use tools for signal testing, certification, and fault detection.
• Collaborate with IT and infrastructure teams to ensure optimal network and AV performance.
• Support server/network hardware installation as needed.
• Ensure compliance with BICSI, DoD, and ARL standards for physical layer infrastructure and security.

Requirements

• Must be a US Citizen.
• Must be able to obtain and maintain an active DoD Secret Clearance.
• Must have a BA/BS Degree or an AA in computer science or information technology with two (2+) years of experience.
• Must have at least five (5+) years of relevant experience working in an IT enterprise network or AV cabling infrastructure.
• IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.).
• Ability to interpret technical drawings, wiring diagrams, and floor plans.
• Knowledge of network management and monitoring software tools.
• Proficiency with Microsoft Office products.
• Familiarity with copper and fiber cabling standards, color codes, and cable testing procedures.
• Experience supporting audiovisual systems (projectors, video conferencing, display setups).

Nice-to-haves

• BICSI (Building Industry Consulting Service International) or equivalent certification.
• Information Technology Infrastructure Library (ITIL) v4 certification.
• Experience with incident management within the ServiceNow Information Technology Service Management (ITSM) platform.
• Understanding of network communications in multi-protocol environments.
• Experience creating and modifying documentation for technical processes and procedures.
• Experience working in a Department of Defense (DoD) environment.
• A problem solver and troubleshooter who thrives in resolving complex problems.
• Strong self-starter requiring minimal supervision.
• Excellent communication skills (written and oral) and interpersonal skills.
• Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks.

Benefits

• Paid holidays
• Paid time off
• Medical insurance
• Dental insurance
• Vision insurance
• Company-paid long and short-term disability
• Life insurance
• Referral bonuses
• Relocation incentive program
• Certification reimbursement program
• Retirement plan