NetSuite Sales Account Manager - Austin

$52,707 - $89,794/Yr

Oracle - Boston, MA

Full-time - Mid Level

Boston, MA

5,001-10,000 employees

Publishing Industries

About the position

The Sales Account Manager at Oracle NetSuite is responsible for maintaining and expanding relationships with a portfolio of existing customers. This role focuses on upselling and cross-selling NetSuite's cloud-based business operations system, including ERP, CRM, and eCommerce solutions. The position requires a strong background in SaaS/technology sales, with an emphasis on achieving sales targets and enhancing customer satisfaction.

Responsibilities

• Upsell and cross-sell business application solutions within an existing base of NetSuite clients.
• Maintain and develop an active pipeline of forecasted opportunities to meet monthly quota objectives.
• Drive pipeline velocity activities, including customer references, complete quotes, and contract preparation and execution.
• Network internally with NetSuite Peers/Leadership, Value Added Teams, Marketing and Enablement to increase sales performance.
• Work to improve overall customer happiness within assigned customer accounts.
• Analyze customers' business needs, identify strategic partnership opportunities, and develop strategies to ensure customer growth, satisfaction, and retention.
• Lead and drive sales opportunities through strategic selling, negotiate and close business, and lead the ongoing business relationship with clients.

Requirements

• Minimum of 3 years of SaaS/Technology sales experience or similar.
• Proven track record as a top producer in sales.
• Strong work ethic, focus, passion, and dedication.
• Ability to learn about technology and translate it into value for customers.
• Responsive, adaptable, and results-oriented.

Nice-to-haves

• Experience in collaborative, team-based environments.
• Outstanding writing skills and effective communication style.
• Attention to detail and emotional intelligence.

Benefits

• Medical, dental, and vision insurance, including expert medical opinion.
• Short term and long term disability insurance.
• Life insurance and AD&D.
• Supplemental life insurance for employee, spouse, and child.
• Health care and dependent care Flexible Spending Accounts.
• Pre-tax commuter and parking benefits.
• 401(k) Savings and Investment Plan with company match.
• Flexible vacation and paid time off policies.
• 11 paid holidays and paid sick leave.
• Paid parental leave and adoption assistance.
• Employee Stock Purchase Plan.
• Financial planning and group legal services.
• Voluntary benefits including auto, homeowner, and pet insurance.