National Account Manager I- Hardware

The Hillman Group, Inc.Atlanta, GA
Hybrid

About The Position

The National Account Manager I manages National Accounts within the hardware segment, with a focus on door hardware, to drive sales growth and strengthen customer partnerships. The National Account Manager I assists with sales operations to support revenue growth and profitability, while ensuring alignment with organizational goals. The National Account Manager I is responsible for achieving sales and profit targets, identifying and securing new business opportunities, and delivering exceptional customer support through strong product knowledge and strategic account management.

Requirements

  • Bachelor's degree or equivalent experience
  • 5-7 years of experience in Consumer Products Industry
  • Strong written and verbal communication skills, with the ability to effectively present and influence.
  • Analytical mindset with the ability to interpret data and apply fact-based selling techniques.
  • Proficient in Microsoft Excel and PowerPoint.
  • Consultative selling approach with a focus on customer solutions.
  • Demonstrated ability to collaborate and work effectively within a team environment.
  • Entrepreneurial mindset with a proactive, results-driven approach.
  • Strong presentation skills with the ability to communicate insights clearly.

Nice To Haves

  • Hardware and Door Hardware experience is a plus

Responsibilities

  • Partners with the Director of Sales to develop forecasts, quotas, and strategic sales plans.
  • Drives National Account sales operations to achieve revenue, profit targets, and new business growth while delivering strong customer support.
  • Develops and executes business plans, including P&L oversight, budgeting, and sales targets.
  • Establishes short- and long-term strategies to drive revenue and organic growth.
  • Utilizes POS and inventory data to optimize product performance and grow categories.
  • Leads quarterly, annual, and line reviews to assess performance and identify opportunities for SKU optimization and growth.
  • Collaborates with customers and internal teams to implement programs and manage rollout execution.
  • Maintains strong knowledge of products, services, and field operations.
  • Ensures compliance with company policies, procedures, and employment laws.
  • Communicates regularly with sales teams to provide guidance, updates, and issue resolution.
  • Builds and maintains strong internal and external customer relationships.
  • Partners with marketing on promotions, planograms, and special events, including logistics coordination.
  • Manages logistics for store openings and closings and supports business development through participation in trade shows and industry events, requiring up to 75% travel.
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