Multifamily Operations Revenue Associate

Harbor Group Management - Denver, CO

Full-time - Mid Level

Remote - Denver, CO

Real Estate

About the position

The Multifamily Operations Revenue Associate at Harbor Group Management Company plays a crucial role in optimizing rental revenue through effective pricing strategies and market analysis. This position involves utilizing revenue management software, conducting pricing calls, and collaborating with on-site teams to enhance asset performance. The associate will analyze market trends, develop renewal strategies, and ensure compliance with pricing practices, all while providing exceptional customer service to residents.

Responsibilities

• Utilize and optimize revenue management pricing software (LRO) for new lease and renewal pricing.
• Execute and analyze pricing decisions in accordance with the goals set by Regional Managers, Asset Managers, and Owner representatives.
• Conduct weekly pricing calls with Property and Regional Managers to establish pricing for apartments and adjust based on market or property conditions.
• Support on-site teams to ensure they use and sell revenue management/LRO pricing effectively, including monitoring compliance.
• Monitor the relationship between pricing practices, market performance, and acceptance.
• Optimize rental revenue through accurate forecasting.
• Assess occupancy, exposure, expirations, traffic, leasing, and seasonal market trends for assigned portfolio(s).
• Develop renewal strategies based on portfolio goals and market data.
• Advise on strategy and oversee monthly execution of renewal offers.
• Utilize market data to enhance performance and drive insight into maximizing asset performance.
• Monitor competitor pricing to maintain understanding of local markets.
• Evaluate performance of properties and suggest corrective actions for nonperforming properties.
• Create and distribute scheduled reporting regarding property & portfolio performance.
• Manage and prioritize incoming Revenue Management department support tickets.
• Resolve issues quickly and efficiently, collaborating with department team members to ensure satisfied, timely results.

Requirements

• Bachelor's degree in analytically focused field such as Finance, Economics, Accounting, or Business.
• 2 or more years in an Analyst or Associate Level role, or seasoned Real Estate professionals with Pricing experience.
• Revenue management experience within multifamily, hotel, airline, or related industry preferred.
• Demonstrated interest in real estate and/or pricing.
• Expertise and understanding of forecasting and pricing for rents/leasing.
• Basic understanding of accounting principles.
• Extremely proficient with Microsoft Excel including understanding of Pivot Tables.
• Strong research, analysis, attention to detail, and decision-making skills.
• Friendly yet authoritative communication style.
• Independent thinker with a willingness to take strong opinions.
• Ability to communicate effectively, written and verbal, at all levels of the organization.
• Proven ability to multi-task and work well under time/other constraints.
• Works well independently, takes initiative, and can effectively prioritize with minimal supervision.

Nice-to-haves

• Hotel experience

Benefits

• Health savings account
• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• Flexible spending account
• Tuition reimbursement
• Employee assistance program
• Vision insurance
• 401(k) matching
• Life insurance
• Referral program