MSMI Program & Graduate Admissions Operations Manager

$65,000 - $73,000/Yr

University of San Francisco - San Francisco, CA

Part-time,Full-time - Mid Level

San Francisco, CA

Educational Services

About the position

The MSMI Program & Graduate Admissions Operations Manager at the University of San Francisco is responsible for overseeing the operational needs of the Master of Science in Marketing Intelligence (MSMI) program. This role involves managing daily functions to ensure the program runs optimally, collaborating with various departments, and supporting graduate admissions operations. The manager will also engage in marketing, development, and distribution of program materials, while maintaining relationships with faculty and external clients.

Responsibilities

• Manage all operational needs of the MSMI program, including experiential and programmatic aspects.
• Develop and distribute marketing materials related to the MSMI program.
• Maintain relationships with marketing, graduate recruitment, and admissions teams.
• Collect and organize files for the MSMI practicum and maintain necessary documentation.
• Create surveys and assess data on student and client satisfaction with the practicum experience.
• Interface with faculty and program mentors to support their instructional needs.
• Support admissions operations related to prospective student inquiries and events.
• Perform general administrative and programming responsibilities.

Requirements

• BA/BS degree required; MBA or graduate management degree preferred.
• Minimum two years of administrative experience, preferably in university administration.
• Experience working with graduate students.
• Strong judgment and respect for confidentiality.
• Experience with Slate, word processing, spreadsheets, and website maintenance.
• Excellent verbal and written communication skills.
• High customer service values and professionalism.
• Ability to work independently and with diverse populations.

Nice-to-haves

• Experience in university administration and graduate student support.