Signing Bonus - Mortgage Loan Originator (Bilingual preferred)

First Federal Lakewood•Lakewood, OH

6d•Remote

About The Position

The Mortgage Loan Originator originates first mortgage loans and home improvement loans for consumers. This role involves engaging in sales efforts, responding to customer inquiries, staying updated on regulations, promoting loan programs, cross-selling products, managing service providers, and performing other required duties. The position requires adaptability, strong communication, customer service, interpersonal skills, job knowledge, judgment, leadership, planning, organization, staff development, and technical expertise.

Requirements

Experience in sales is required.
Experience in customer service is required.
Proficiency in MS Office [Outlook, Excel, Word] or similar software is required.
High School Diploma or equivalent is required.
NMLS is/will be required.
3 to 5 years of experience is required.

Nice To Haves

Bilingual preferred.
Experience in mortgage lending along with lending laws, regulations, & guidelines is preferred.
Experience in commissioned sales is preferred.
Experience in financial services or banking is preferred.
Encompass, Cleartouch, OnBase, various government and investor software/web portals is preferred.
CRM software is preferred.
Bachelor’s degree is preferred.

Responsibilities

Originates one-to-four family residential loans by talking with customers and by contacting realtors, builders, etc.; engages in sales efforts at the customer’s home or place of business and away from the bank’s place of business or any office maintained for loan production business purposes.
Responds to customer/contact inquiries regarding the association's loan products and customer's applications.
Keeps up-to-date on government regulations and the association's policies and procedures regarding lending; participates in quarterly compliance training on banking regulations for industry.
Promotes the association's Community Reinvestment Act loan program to real estate agents in low-to-moderate income neighborhoods.
Projects a positive image of the association and make sales contacts by participating in community activities, organizations, and business-related functions.
Cross-sells and keeps up-to-date on the association's entire product line including both lending and savings products.
Knows, understands, and complies with current fair lending laws and bank policies and procedures; addresses same at all times.
Manages service providers and vendors effectively; structures relationships with service providers in a strategic manner; sets expectations; develops performance metrics; measures vendor performance, provides feedback and holds accountable.
Other duties as required.