Mortgage Branch Manager (Licensed Ac) (PulteMortgage)
PulteGroup•Salt Lake, UT
•Hybrid
About The Position
Provides local Pulte Mortgage leadership, managing all aspects of divisional mortgage operations while effectively partnering with the homebuilder and fulfillment center to achieve targeted capture, service & revenue goals. This is a hybrid position, combining both in-office and remote work, allowing for flexibility while maintaining collaboration and productivity.
Requirements
- Minimum high school diploma or equivalent.
- Minimum of 5-7 years of related mortgage experience.
- Valid Driver's License because driving is an essential function of this position.
- Leadership experience preferred.
- Excellent oral and written communication skills, strong computer proficiency in Microsoft Office programs.
- All employees must be committed to fair and nondiscriminatory lending, in conformity with the Equal Credit Opportunity and Fair Housing acts, and to compliance with all applicable laws, regulations and company policies.
- Employees must act responsibly in their efforts to provide financial services to Pulte customers and to provide support to Pulte's core purposes.
- All offers of employment are contingent upon clear results of a comprehensive pre-hire background check including credit, criminal, education and employment.
- This position is subject to the CFPB Loan Originator Compensation Rule.
Nice To Haves
- College degree preferred.
Responsibilities
- Responsible for training builder sales professionals on the benefits of Pulte Mortgage, selling the value of PMC, overcoming objections, in addition to ensuring the effective use of the expanded customer inquiry tools, online application process and post-application tools for tracking customer status
- Responsible for recruiting, on-boarding, training, and development of local PMC staff
- Responsible for capturing every possible loan application for Pulte Mortgage at point of sale (capture)
- Actively participate with the builder in homebuyer and realtor events designed to generate community interest (ex: grand openings)
- In coordination with local builder & PMC fulfillment teams, responsible for driving and achieving outstanding (PMC) buyer experience scores
- In coordination with PMC fulfilment center and local Builder team, daily responsibility for achieving outstanding "close on time" percentages
- Attend all community and leadership meetings as a member of the division senior operating team
- Partner with fulfillment center to manage the integrity of the division's PMC backlog and communicate status and risk with division sales & management team
- Responsible for subdivision approvals
- Responsible for detailed reporting covering all aspects of branch operations
- Maintains profit motive, responsible for branch financial performance
- Responsible for attaining required mortgage licenses
- Responsible for assigned communities and has direct customer interaction
- Ensures appropriate staffing to meet department needs
- Utilizes recruiting and selection tools/processes to build organizational talent
- Delegates work according to employee’s abilities and skills
- Evaluates employee’s performance and plans for compensation actions in accordance with that performance
- Provides developmental opportunities through identification of internal and external training opportunities
- Creates opportunities for employee growth
- Provides continuous coaching with regard to functional and leadership standards (technical skills and behaviors)
Benefits
- Equal opportunity employer status
- Reasonable accommodation for qualified applicants with disabilities
- Commitment to fair and nondiscriminatory lending
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
