Modern Work and AI Solutions Practice Lead

Convergence Networks•Lansing, MI

1d•$104,000 - $115,000•Onsite

About The Position

Convergence Networks is a leading managed service and managed security provider in North America, helping clients leverage technology strategically and protect their businesses. They offer managed IT services, professional services, and business transformation programs, with a focus on cloud-first, AI-enabled solutions. The Intelligent Solutions and Modern Work program is expanding to emphasize Power Platform and Microsoft Copilot/AI. This role is for a senior Practice Lead in Winnipeg to guide this evolution.

Requirements

5+ years of experience in Microsoft 365, Modern Work, or digital workplace consulting.
Strong hands-on experience with Power Platform, Microsoft Fabric, and Copilot Studio.
Solid understanding of Automation, AI implementation, and responsible AI adoption and governance practices.
Experience designing governed, scalable low-code and automation solutions.
Demonstrated ability to mentor team members and provide technical leadership.
Comfortable engaging clients and supporting sales conversations.

Nice To Haves

Experience with practice development, service design, or solution ownership is an asset.

Responsibilities

Define and evolve Modern Work offerings focused on Power Platform, Microsoft Fabric, and Copilot/AI.
Provide day-to-day leadership, mentorship, and guidance to the Modern Work team.
Set standards and best practices for low-code development, automation, and AI adoption.
Support project scoping, estimation, and solution design.
Participate in key engagements as a senior architect or escalation point.
Partner with Sales on discovery, solution shaping, and proposals.
Stay current on Microsoft’s roadmap and translate it into client-ready services.