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Callaway & Company - The Colony, TX
posted 2 months ago
Part-time - Entry Level
The Colony, TX
Professional, Scientific, and Technical Services
About the position
The position involves providing exceptional customer service in a dynamic and fast-paced environment at Topgolf. The role focuses on welcoming guests, taking and delivering orders, and ensuring a clean and organized bay area while promoting a positive guest experience.
Responsibilities
- Greet and welcome guests to the bays, providing information about Topgolf offerings.
- Take and deliver food and beverage orders to guests in a timely and accurate manner.
- Ensure the cleanliness and organization of the bay areas, including clearing tables and picking up golf balls.
- Assist guests with bay setup and provide instructions on how to use Topgolf technology.
- Handle guest inquiries and resolve any issues or concerns with a high level of professionalism.
- Collaborate with other staff members to create a positive and memorable guest experience.
- Demonstrate Topgolf's Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring.
- Comply with safety and health regulations at all times.
Requirements
- Previous customer service experience in a hospitality or restaurant setting is preferred.
- Excellent interpersonal and communication skills.
- Ability to work in a fast-paced environment and under pressure.
- Attention to detail and strong organizational skills.
- Must be of legal age to serve alcohol where required by law.
- Availability to work evenings, weekends, and holidays.
