Barnes & Noble Education - Muskegon, MI

posted 11 days ago

Part-time - Entry Level
Muskegon, MI
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

Barnes & Noble College is seeking a creative, driven, adaptable, and customer-focused team member to work varying or set schedules on a weekly basis year round as a part-time Supervisor in the General Merchandise department. The Supervisor in GM may assist customers with school supplies, electronics, dorm, convenience, gifts, and clothing while assisting the management team with the daily operation of the store. You will be a subject matter expert for the GM but must also remain knowledgeable of other operational areas to provide outstanding customer service.

Responsibilities

  • Maintain a presence on the sales floor to hang, fold, shelve, peg merchandise to a particular standard using a planogram or general merchandising guidelines.
  • Ability to use department specific technology such as CORE or Intrepid to answer questions, recommend products, place orders, locate items, search inventory, or meet customer needs.
  • Greet customers, describe merchandise, recommend products, and finalize sales.
  • Clean the store and merchandise to maintain an appealing sales floor.
  • Assist with processing sales transactions involving cash, credit, or financial aid payments.
  • Part-time positions require availability to work on a weekly basis year round. Schedules may be set or vary to meet the needs of the store and hours will be less than 30 per week.

Requirements

  • 2+ years' experience in a retail setting preferred.
  • Candidates must be a minimum of 18 years of age to be considered for employment.
  • High school diploma/GED preferred.
  • Outstanding customer service skills to match customers to products that meet their needs.
  • Basic reading, writing and accounting skills required.
  • Excellent customer service and communication skills needed.
  • Strong interpersonal, communication, and problem solving skills.
  • Ability to work a flexible schedule including evenings, weekends, and holidays.

Benefits

  • Get paid sooner! Daily Pay earned wage access is available to all store employees.
  • Employee Discount
  • Paid sick time (accrued based on time worked)
  • Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)
  • Commuter Benefit
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