Mgr Workforce Plng & Analytics - 90366336 - Philadelphia

$113,200 - $146,664/Yr

Amtrak - Philadelphia, PA

Full-time - Mid Level

Philadelphia, PA

10,001+ employees

Rail Transportation

About the position

The Manager of Workforce Planning & Analytics at Amtrak is responsible for overseeing workforce planning for the Capital Delivery Department, which manages all capital improvement projects. This role involves collaborating with various stakeholders to ensure effective hiring processes, data analysis, and resource utilization, ultimately driving continuous improvement in workforce effectiveness and efficiency.

Responsibilities

• Act as a single point of contact to partner with key stakeholders to understand workforce requirements in terms of headcount, budget, & skills needed now and in the future.
• Collaborate with department heads to determine existing headcount needs and hire timing.
• Manage hire timing and maintain continuous communications to align hires with the Annual Operating Plan.
• Partner with Talent Acquisition and HR Business Partners to support cohesive staffing within Capital Delivery.
• Adapt to business shifts and support identifying new talent requirements or scaling back on hiring plans.
• Support the end-to-end cycle of workforce planning from collection during the annual operation plan to tracking related forecast processes.
• Conduct data reviews for accuracy, updates & improvements.
• Develop meaningful & actionable workforce plans and metrics to drive workforce decisions and adherence to defined project staffing models.
• Plan future projections of staffing and forecast resource growth based on organizational and business goals.
• Provide regular updates for Talent Acquisition on current and future planned hires.
• Leverage internal and external data, trends, analytics, and insights to assess talent gaps and forecast resource needs.
• Proactively implement process improvements for the end-to-end workforce planning process.

Requirements

• Bachelor's degree or equivalent combination of training, education and relevant experience.
• 7 years of relevant Workforce Planning experience.
• Knowledge of forecasting and workforce planning.
• Strong oral and written communication skills.
• Detail-oriented to maintain data integrity and accurate reporting.
• Proven ability to meet deadlines, prioritize demands, and solve problems creatively.
• Working knowledge of database solutions for updating data and developing reporting.
• Experience with data visualization tools (e.g., Power BI, Tableau).
• Experience with MS Office Suite including Word, Excel, and Visio.

Nice-to-haves

• Advanced Degree in Business or related field.
• Advanced knowledge of people metrics with the ability to explain data insights.
• Extensive experience in building and analyzing metrics and oversight of various databases.
• Demonstrated experience modeling workforce trends and analytics.

Benefits

• Commuter assistance
• Health savings account
• Disability insurance
• Health insurance
• Dental insurance
• Flexible spending account
• Paid time off
• Adoption assistance
• Vision insurance
• 401(k) matching
• Loan forgiveness
• Life insurance