Messaging Architect

Southern - Atlanta, GA

Full-time - Mid Level

Atlanta, GA

Utilities

About the position

This role will be responsible for designing, managing, and optimizing the company's messaging and conferencing environment. This includes Microsoft Exchange, Exchange Online, Proofpoint, as well as Teams Conference Rooms. The ideal candidate will possess deep expertise in messaging infrastructure and security, ensuring seamless, secure, and efficient communication across the organization.

Responsibilities

• Design and lead the technical direction, implementation, monitoring, and maintenance of the enterprise messaging and conferencing environment, including security policies and standards.
• Ensure the messaging environment adheres to enterprise compliance requirements.
• Serve as a subject matter expert for Messaging and Conferencing.
• Develop a roadmap for messaging and conferencing environments, working with peer architects to ensure a unified plan.
• Train and mentor IT staff on messaging and conferencing technologies.
• Create and maintain documentation of systems, configurations, and procedures.
• Establish guidance for the configuration of mail clients to enhance user experience.
• Offer guidance on critical support issues and assist with diagnosing and resolving complex problems.
• Identify opportunities for enhancing messaging systems, processes, and workflows.
• Stay updated on industry trends and emerging technologies to recommend improvements and innovations.
• Present ongoing initiatives and project updates to leadership, highlighting achievements, challenges, and future plans.
• Occasional travel for internal meetings and vendor conferences.

Requirements

• Bachelor's degree in computer science, Engineering, or related field. Equivalent experience will be considered in lieu of a degree.
• Minimum of 5 years of work experience designing, implementing, and supporting Exchange hybrid environments.
• Minimum of 2 years of experience in deploying and managing Proofpoint.
• Minimum of 2 years of experience managing mail clients in an enterprise environment.
• Previous experience in administering Microsoft Teams Conference rooms is highly desired.
• Knowledge of a wide array of Microsoft 365 Services and Azure configurations highly desired.
• PowerShell scripting or other script language experience highly desired.

Nice-to-haves

• Architecture, design, and management best practices of Exchange Server/Exchange Online.
• Capacity planning and disaster recovery in a hybrid Exchange environment.
• Mail security best practices including anti-spam, anti-malware, bulk, SPF, DMARC, DKIM.
• Messaging compliance requirements including Legal Holds, E-discovery, Retention Policies, and Mailbox Archiving.
• Powershell/Graph Scripting desired.
• The ability to collaborate and influence peer architects and engineers.
• General knowledge of data networking, computer system security, and other infrastructure components.

Benefits

• Competitive base salary.
• Annual incentive awards for eligible employees.
• Health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being.