Merchandiser Travel Retail Ser Lead

About the position

Merchandiser Travel Retail Ser Lead is responsible for representing Acosta, our clients, and our customers by effectively leading a team and performing reset and remodel work including, but not limited to, the proper implementation of plan-o-grams, new item placement, void corrections, and special merchandising activity. The ideal candidate is a self-starter, quick learner, has a strong attention to detail, and works well in a team or independent situation. They must possess excellent organizational skills, strong communication skills and the ability to build relationships with business partners.

Responsibilities

• Serve as a team lead in the organization and execution of reset and remodel work.
• Effectively partner with store personnel for the scheduling and communication of reset and remodel work.
• Read and follow a plan-o-gram to effectively complete reset and remodel work.
• Have a working knowledge of merchandising and retail terminology.
• Partner with store personnel and co-workers to achieve and maintain merchandising excellence.
• Discuss changes and build an effective working relationship.
• Effectively and accurately prepare, process, submit, and manage documentation related to assigned reset and remodel work.
• Perform job safely by demonstrating full awareness of surroundings.
• Utilize proper safety techniques and equipment use when necessary.
• Be proactive in alerting management to any unsafe act or condition to prevent injuries.
• Understand and follow all Acosta Policies and standard operating procedures.
• Other duties as assigned.

Requirements

• High School Diploma/GED.
• 3+ year's supervisory / management experience with the authority to direct and or oversee the employee's daily work activities.
• 3+ year's Customer Service experience preferred.
• Prior sales agent, retail and reset responsibility experience preferred.
• Possess excellent organizational skills, strong communication skills and the ability to build relationships with business partners.
• Comfortable utilizing Technology (i.e., smartphones, computer, copier/fax, and handheld devices).
• Strong demonstration of quality commitment, detail orientation, customer service, and communication skills.
• Must be willing and able to work in cold environmental conditions (i.e., refrigerated and freezer sections of retail stores) for limited periods of time.
• Must possess strong interpersonal, organizational, decision making and leadership skills.
• Must have a valid driver's license and be able to drive in a car for extended periods of time.

Nice-to-haves

• Experience in merchandising and retail terminology.
• Ability to work accurately with web-based applications.

Benefits

• Medical, dental and vision insurance.
• Company-paid life insurance, short-term and long-term disability.
• 401k program.
• Generous Paid Time Off (PTO) program.