Membership Sales Associate
About The Position
The Membership Specialist (MS) will represent UFC GYM by providing a welcoming, informative and entertaining experience for all members and guests during their visits. The Membership Specialist is responsible for driving potential members into the gym to deliver industry leading customer services to them as well as our current members. Book membership appointments through productive phone activities and meet or exceed monthly appointment goals set forth by the company. Ensure that 100% of guests are presented the “Fitness Tour” when touring guests around the gym as detailed in the Membership Specialist Playbook. Follow up with members that have enrolled to ensure we are exceeding expectations. Provide the highest level of customer service possible when communicating and interacting with guests. Assist in maintaining a clean and operational facility.
Requirements
- In-depth knowledge of sales practices and techniques.
- General understanding of Fitness Industry.
- Ability to work with computers.
- Good interpersonal communication skills.
- Excellent customer service skills.
- Independent, self-starter with strong organizational skills.
- Must be a team player.
Responsibilities
- Represent UFC GYM by providing a welcoming, informative and entertaining experience for all members and guests.
- Drive potential members into the gym and deliver industry-leading customer service.
- Book membership appointments through productive phone activities and meet or exceed monthly appointment goals.
- Ensure 100% of guests are presented the “Fitness Tour” when touring the gym.
- Follow up with enrolled members to ensure expectations are being exceeded.
- Provide the highest level of customer service when communicating and interacting with guests.
- Assist in maintaining a clean and operational facility.
Benefits
- Employee discounts
- Health insurance
- Competitive base salary plus commission and bonus
- Full coverage for medical, dental, and vision
- Complimentary access to all our fitness centers
- Exclusive deals on fitness products and wellness services
- Flexible scheduling tailored to your needs
- On-site fitness classes, wellness programs, and a supportive community
- Free or discounted recertification (NASM, ACE, ISSA)
- Leverage our large member network to grow your business
- Regular workshops and training sessions
- Team-building events, wellness challenges, and UFC recognition programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
