Part Time Member Solutions Representative

Crossroads Credit Union • Canora, SK

14h • Hybrid

About The Position

At Crossroads Credit Union, our members are at the heart of everything we do. As a Member Service Representative (MSR), you’ll handle transactions while fostering meaningful relationships, offering tailored solutions, and providing exceptional advice based on our members’ needs and aspirations. When our members thrive, so do we. If you’re an enthusiastic, supportive, confident, positive, and dependable team player who enjoys challenges, consider joining our team. This role is based in our North Region, covering the Canora and Preeceville branches, and requires travel within the region. Our MSRs are dedicated to building strong relationships with our members in-branch, whether assisting with daily needs or leveraging their knowledge of credit union products and services to help our members succeed. We expect our MSRs to be patient and motivational, taking full responsibility for every member interaction by delivering exceptional, accurate, and relevant service. This commitment helps build member loyalty and achieve our corporate goals. The successful candidate must be flexible and able to commit to a call-in schedule.

Requirements

• Enthusiastic
• Supportive
• Confident
• Positive
• Dependable team player
• Enjoys challenges
• Patient
• Motivational
• Takes full responsibility for every member interaction
• Flexible
• Able to commit to a call-in schedule

Responsibilities

• Handle transactions
• Foster meaningful relationships with members
• Offer tailored solutions to members
• Provide exceptional advice based on members' needs and aspirations
• Assist members with daily needs
• Leverage knowledge of credit union products and services to help members succeed
• Deliver exceptional, accurate, and relevant service
• Build member loyalty
• Achieve corporate goals

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed