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Planet Fitness - Corsicana, TX

posted 2 months ago

Full-time - Entry Level
Corsicana, TX
Amusement, Gambling, and Recreation Industries

About the position

The Member Services Representative at Planet Fitness is a dynamic role focused on providing exceptional customer service in a supportive and judgment-free environment. This position is integral to creating a welcoming atmosphere for members, encouraging them in their fitness journeys, and ensuring the cleanliness and organization of the club. The representative will engage with members, assist with tours and enrollment, and promote club amenities, all while fostering a positive community spirit.

Responsibilities

  • Provide members with an unprecedented experience and encourage them in achieving their fitness goals.
  • Deliver +1% customer service and continually engage and encourage members.
  • Ensure the club is clean and well-maintained, as cleanliness is a key value for members.
  • Assist with member check-ins and provide greetings and farewells.
  • Conduct fun, energetic tours of the facility for potential and current members.
  • Help with member enrollment and promote Black Card amenities.
  • Work collaboratively with the team at the welcome desk.

Requirements

  • Must be at least 18 years of age.
  • High School diploma or GED equivalent.
  • Passion for helping others and a positive attitude.
  • On-time dependability and reliability.

Nice-to-haves

  • Experience in customer service or a similar role.
  • Ability to communicate effectively with members and team members.

Benefits

  • Competitive salaries
  • PF Black Card membership
  • Opportunities for growth within the company
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