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IBM - Delray Beach, FL

posted 2 months ago

Full-time - Entry Level
Delray Beach, FL
Computer and Electronic Product Manufacturing

About the position

The Member Service Advisor at iTHINK Financial Credit Union is responsible for welcoming members and providing exceptional service by identifying their needs and offering suitable financial solutions. This role involves processing consumer loan applications, handling transactions, and making account changes in accordance with Credit Union policies and procedures.

Responsibilities

  • Process accurate and timely account transactions and maintenance.
  • Provide members with the features and benefits of current products and services to find solutions for their financial needs.
  • Accurately open member and business accounts.
  • Originate consumer loan applications and collect necessary paperwork for loan processing.
  • Provide backup to teller function as needed.
  • Solve problems based on required skill level and multitask to complete daily work and other assigned duties.
  • Take initiative to expand knowledge and take on additional responsibilities.

Requirements

  • High school diploma or GED.
  • 2 years of experience in a related field or equivalent combination of education and/or work experience.
  • Strong math skills.
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