United Federal Credit Union - Saint Joseph, MI
posted 2 months ago
The Member Service Advisor (MSA) Service Queue plays a crucial role in enhancing member relationships by efficiently responding to service requests and promoting new loan and deposit products. This position involves direct communication with members through inbound and outbound calls, ensuring their needs are met while exceeding expectations. The MSA is responsible for diagnosing and resolving member issues effectively, contributing to the overall satisfaction and loyalty of the Credit Union's members.