Member Loyalty Representative

$18 - $20/Yr

Oportun Financial - San Jose, CA

Full-time - Entry Level

San Jose, CA

Credit Intermediation and Related Activities

About the position

Oportun is currently seeking qualified candidates with Customer Service, Cashier, Sales or Hospitality experience to work Full Time. Our Customer Service Representative creates and generates a rewarding and unique customer service experience, they are passionate about listening, helping, and connecting with people. As a key member of our team, you will make the mission of Oportun come to life by educating our customers about our inclusive, affordable financial services that empower them to build a better future.

Responsibilities

• Welcome customers with a warm greeting and providing quality customer service
• Seamlessly process all transactions, while following company policies & procedures and protecting our customer's information
• Work as a team to meet and exceed daily goals in our lending activities
• Assist with community outreach and marketing events which includes passing out flyers and educating the community
• Light housekeeping generally consisting of daily collection of trash from the trash bins in the store and disposing of it in a designated area, sweeping or vacuuming (where carpet is present) the showroom daily, mopping with Swiffer floor mop 1-2 times per week or as needed, and cleaning windows as needed.
• Be a role model for Oportun's Core Values: On a Mission, As One, to Make it Better, Now

Requirements

• Must be bilingual (English/Spanish)
• Must be outgoing and Love Sales
• Must Love to help customers
• Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks.

Benefits

• Competitive pay, plus sales incentives $$$
• Growth opportunities for PT, FT, Team Lead, Manager positions
• Flexible schedules
• 401(k)
• Paid Training
• Opportunity to positively impact your community