AAA - Medium Flatbed Tow Driver
About The Position
AAA is seeking a Medium Flatbed Tow Driver to join their team. This role involves driving and operating a specific service vehicle, such as a tow truck, and using towing equipment to assist AAA members and for commercial purposes. The position also includes performing simple diagnostics and troubleshooting on vehicles, and providing an outstanding customer service experience. The role offers flexibility in scheduling, including weekends, and has a potential for up to $1400 monthly bonus. The hourly pay is $22.00, with additional earnings possible through quality and productivity incentives.
Requirements
- Must possess a valid driver’s license with a safe driving record.
- Two (2) years of experience in a customer contact role.
- Clear and proficient verbal and written communication skills, even under pressure.
- Common knowledge of vehicle components and common reasons for vehicle failure.
- Demonstrates problem-solving and listening skills to evaluate member safety and discern safety issues.
- Ability to drive a manual/automatic shift vehicle.
Nice To Haves
- Vocational technical automotive training/certification or equivalent experience.
- ASE (Automotive Service Excellence) Certification.
Responsibilities
- Driving and operating a service vehicle for services such as flat tire changes, lock-out, and fuel delivery.
- Interacting with customers on-scene to establish rapport, build relationships, and solve problems.
- Leveraging sales skills to offer AAA products and services to members during service interactions.
- Utilizing on-board computer, radio communications, and mapping systems.
- Completing daily paperwork, including call-logs, battery invoices, and cash receipts.
Benefits
- Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
- 401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period
- Medical, Dental, Vision, wellness program
- Paid Holidays
- Paid Time Off – Team Members accrue paid time off monthly.
- Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
- Collaborative Environment
- Free AAA Classic Membership
- AAA Product Discounts
- Tuition Reimbursement Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
