About the position
Aetna, CVS Health is looking for top field sales talent! The Field Sales Representative is directly responsible for managing sales growth by building a book of business leveraging field sales marketing activity, through in-home and community-based sales efforts. This role is ideal for candidates who are energetic, empathetic, and looking to become part of a growing business segment, selling our competitive portfolio of Medicare products. Upon acquisition the Field Sales Representative will own the member relationship throughout the year and will be the primary contact for member inquiries, including but not limited to, any questions related to plan benefits, product, and services offerings, as well as resolving any issues with respect to the utilization of the product. The position will be a part of a high performing team with strong emphasis on personal and professional development and career growth.
Responsibilities
- Acquisition of new members via engagement in community event activity to generate leads and referrals
- Assessing customer needs for products and services using insightful, probing questions, and demonstrating superior listening skills
- Servicing of existing members and inquiries related to utilization of their product, benefits, etc.
- Cross selling ancillary products as well as any other applicable products to existing members
- Retention of existing members
- Maintaining knowledge levels with respect to CMS and states regulations
- Ability to multitask, and effectively use computer while interacting with prospects and members via phone
- Ensuring that the relevant information is captured in Customer Relationship Management system (CRM)
Requirements
- Life & Health insurance license is not required to be employed. It is required to obtain the license within 60 days from the employment start date
- Active use of computer for carrying out daily job activities
- Ability to multi-task while talking on the phone
- Excellent communication and listening skills
- Self-starter with positive attitude
- Adaptable to high pressure, achievement-oriented environment
- Drive to build, manage, and grow a book of business and become successful entrepreneur
- High level of computer proficiency including, but not limited to, Microsoft Office package
Nice-to-haves
- Prior Medicare sales experience
- Bilingual
Benefits
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility
