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Medical Secretary
$44,346 - $52,000/Yr
Greenacres Residential Care - Spokane Valley, WA
posted 28 days ago
Full-time
Spokane Valley, WA
About the position
We are seeking a dedicated and organized Medical Secretary to join our healthcare team. The ideal candidate will play a crucial role in ensuring the smooth operation of our clinic by managing administrative tasks, maintaining medical records, and providing exceptional customer service to patients. This position requires strong communication skills, attention to detail, and proficiency in medical software systems.
Responsibilities
- Manage patient scheduling and appointments efficiently to optimize clinic flow.
- Maintain and update medical records accurately, ensuring compliance with healthcare regulations.
- Utilize medical software systems such as Dentrix and Epic for patient management and record-keeping.
- Process insurance claims and verify patient insurance information as needed.
- Assist with billing inquiries and provide support to patients regarding their accounts.
- Communicate effectively with patients, families, and healthcare providers to ensure quality care.
- Handle incoming calls, emails, and correspondence in a professional manner.
- Perform 10 key typing for data entry tasks related to patient information and records.
- Support the clinic's operations by collaborating with other staff members to enhance patient experience.
Requirements
- Previous experience as a Medical Secretary or in a similar administrative role within a healthcare setting is preferred.
- Familiarity with ICD-9 coding is a plus for managing patient records effectively.
- Proficiency in using medical software systems such as Dentrix or Epic is highly desirable.
- Strong customer service skills are essential for interacting with patients and addressing their needs promptly.
- Ability to work in a fast-paced environment while maintaining attention to detail is crucial for success in this role.
Nice-to-haves
- Bilingual candidates are encouraged to apply, as this will enhance communication with diverse patient populations.
