Medical Receptionist

$31,200 - $35,360/Yr

All Health Chiropractic - Euclid, OH

posted about 1 month ago

Full-time
Euclid, OH
11-50 employees
Ambulatory Health Care Services

About the position

The Medical Receptionist serves as the first point of contact for patients and visitors in a healthcare setting. This role is essential in ensuring a smooth and efficient operation of the office, providing excellent customer service, and maintaining patient confidentiality. The ideal candidate will be organized, detail-oriented, and possess strong communication skills to handle various administrative tasks while adhering to HIPAA regulations.

Responsibilities

  • Greet patients and visitors warmly, providing a welcoming environment.
  • Manage patient check-in and check-out processes efficiently.
  • Schedule appointments and manage the appointment calendar.
  • Verify insurance information and assist with insurance claims processing.
  • Maintain accurate medical records and ensure compliance with HIPAA guidelines.
  • Answer phone calls promptly, addressing inquiries and directing calls as necessary.
  • Utilize electronic health record systems for data entry and management.
  • Assist in managing medical office operations, including filing, data entry, and maintaining office supplies.
  • Handle patient inquiries regarding services, procedures, and billing in a professional manner.

Requirements

  • Proficiency in electronic health record systems is preferred.
  • Strong customer service skills with an emphasis on phone etiquette.
  • Familiarity with HIPAA regulations to ensure patient confidentiality.
  • Excellent organizational skills with attention to detail in managing medical records.
  • Ability to communicate effectively with patients, families, and healthcare professionals.
  • Experience in medical office management is a plus.

Benefits

  • 401(k)
  • 401(k) matching
  • Health insurance
  • Opportunities for advancement
  • Paid sick time
  • Paid time off
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