About the position
Cherry Creek Heart is a medical cardiology practice located in Aurora, seeking a dedicated front/back office medical receptionist with experience in medical office settings. This part-time position is ideal for individuals looking for a good work-life balance, as it requires working two to four half-day clinics per week. The role involves a variety of responsibilities that are crucial for the smooth operation of the clinic, including patient check-in and check-out, managing insurance information, rooming patients, obtaining vital signs, performing EKGs, and maintaining inventory. The ideal candidate will possess professionalism, excellent customer service skills, and the ability to multitask effectively in a fast-paced environment. The responsibilities of the medical receptionist include greeting patients warmly, managing appointments, verifying insurance, and processing payments. Additionally, the role requires collaboration with the healthcare team to ensure that exam rooms are prepared and that all necessary paperwork is completed. Attention to detail is essential, as the receptionist will be responsible for turning over exam rooms and ensuring that all clinical duties are performed accurately. The position is for 1-2 days a week, with the potential for a pay raise based on performance after the first 3-6 months. Candidates should be quick learners, organized, flexible, and dependable, with a positive attitude towards customer service. Bilingual proficiency and experience with Athena electronic medical records are preferred but not mandatory.
Responsibilities
- Greet and check-in patients with a warm and welcoming demeanor
- Manage patient appointments and scheduling efficiently
- Verify insurance information and process payments
- Room patients, obtain vital signs, and assist with EKG procedures
- Maintain inventory and ensure exam rooms are prepared
- Handle incoming calls, faxes, and assist with reminder calls
- Collaborate with the healthcare team to ensure smooth clinic operations
Requirements
- Prior experience in a medical front desk or receptionist role is required
- Proficiency in using electronic medical records systems like Epic, Dentrix, or Eaglesoft is preferred
- Strong organizational skills with the ability to multitask effectively
- Excellent customer service skills and a professional demeanor
- Ability to adapt to a fast-paced environment and work well under pressure
Nice-to-haves
- Bilingual proficiency is a plus
- Knowledge of vital signs and EKG procedures is a plus
- Experience with Athena EMR is a plus
- BLS Certification is preferred
- Medical terminology knowledge is preferred
- Computer skills are preferred
Benefits
- Free parking
- On-the-job training
- Paid orientation
- Paid training
