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Deaconess Health System - Morganfield, KY

posted 2 months ago

Part-time,Full-time - Entry Level
Morganfield, KY
Hospitals

About the position

The Medical Office Assistant Float position at Deaconess Health System is a vital role within the Family Practice department, focusing on centralized patient appointment scheduling. This position requires a compassionate and dedicated individual who can provide a positive patient-oriented experience for all customers, whether over the phone or in person. The successful candidate will demonstrate strong computer skills and attention to detail while managing medical scheduling services for patients, family members, visitors, and physicians in the Access Center setting. Responsibilities include assisting in scheduling and rescheduling appointments, obtaining demographic and insurance information from patients during registration, and coordinating patient payments, including posting charges and issuing receipts. The role may also involve various duties as assigned, with shifts varying based on departmental needs. As a float position, the Medical Office Assistant will be required to travel to various locations as designated by the scheduling Practice Manager. Flexibility is essential, as the candidate may need to work at multiple locations in a single day. Staying competent in all departments of responsibility is crucial for success in this role. Deaconess Health System prides itself on providing a supportive work environment that fosters professional development and personal success, making it an excellent opportunity for those looking to advance their careers in healthcare.

Responsibilities

  • Provide a positive patient-oriented experience for customers over the phone and in person.
  • Assist in scheduling and rescheduling patient appointments.
  • Obtain demographic, insurance, and related information from patients during registration.
  • Coordinate patient payments, including posting charges and issuing receipts.
  • Stay competent in all departments of responsibility as a float.
  • Travel to various locations as designated by the scheduling Practice Manager.

Requirements

  • Completion of High School or GED required.
  • Strong computer skills and attention to detail.

Nice-to-haves

  • Experience in a medical office setting.
  • Familiarity with medical scheduling services.

Benefits

  • Flexible work schedules - Full time/part-time/supplemental - Day/Eve/Night
  • Onsite children's care centers (Infant through Pre-K)
  • Tuition reimbursement
  • Payactiv - earned wage benefit - work today get paid tomorrow
  • Career advancement opportunities
  • Competitive pay, shift and weekend incentives, yearly opportunities for pay increases and bonuses
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