Chesapeake Oncology Hematology Associates - Owings Mills, MD

posted 3 months ago

Full-time
Owings Mills, MD
Ambulatory Health Care Services

About the position

The Medical Assistant position at Chesapeake Oncology Hematology Associates involves a variety of responsibilities aimed at providing high-quality patient care in a collaborative environment. The role requires the Medical Assistant to escort patients to and from the exam room, ensuring that the patient intake process is completed according to established protocols. Maintaining a clean and organized exam room between patient visits is essential, as is the preparation of syringes and the administration of subcutaneous and intramuscular injections. The Medical Assistant will also assist the provider with injectable procedures and prepare pathology and lab specimens, ensuring they are routed to the correct lab as required by the patient's insurance. In addition to clinical duties, the Medical Assistant will respond to patient inquiries both in the office and via phone, as directed by the physician. Scheduling and rescheduling appointments with providers and specialists is also a key responsibility. Compliance with OSHA standards and bloodborne pathogen protocols is mandatory, as is adherence to HIPAA regulations. The Medical Assistant will maintain medication samples, discard out-of-date supplies, and keep accurate records. Training other employees on medical assistant duties may be required, and the Medical Assistant will assist with check-in or check-out procedures at the front desk when needed. This position allows for independent work or collaboration under the direct supervision of a physician, emphasizing a patient-centered approach to care.

Responsibilities

  • Escort patients to and from the exam room and complete the patient intake according to protocol.
  • Clean and straighten exam room between patients.
  • Prepare syringes and administer subcutaneous and intra-muscular injections.
  • Assist provider with injectable procedures.
  • Prepare pathology and lab specimens and route them to the correct lab as required by the patient's insurance.
  • Respond to patient questions in office and via phone as instructed by the physician.
  • Schedule or re-schedule appointments with providers and specialists as necessary.
  • Work in compliance with OSHA and blood borne pathogen standards.
  • Knowledge of and compliance with HIPAA standards.
  • Maintain medication samples, discard out-of-date supplies, and keep appropriate records.
  • Train other employees on medical assistant duties as required by the practice.
  • Assist with check-in or check-out procedures at the front desk when needed as a backup.
  • Perform additional duties as required.

Requirements

  • At least one (1) year of medical assisting experience (preferred).
  • Completion of a Medical Assistant or Certified Nursing Assistant program.
  • Ability to thrive in a fast-paced environment and work well within a team.
  • Professionalism and strong customer service skills are a must.
  • Able to communicate with doctors clearly and concisely.
  • Able to communicate with patients and co-workers in a professional and friendly manner.
  • Must be able to lift at least 15 pounds and stand for prolonged periods (i.e., an hour at a time).

Benefits

  • 401k
  • Continuing education credits
  • Health, Dental & Vision Insurance
  • HSA Account
  • Disability insurance
  • Life insurance
  • Paid time off (PTO)
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