Medical Front Office Associate

Bionics Orthotics And Prosthetics•San Diego, CA

1d•Onsite

About The Position

We are an orthotics and prosthetics healthcare provider that for over 40 years has focused on delivering the best possible patient experience through innovative solutions, passionate advocacy, and the highest professional standards. We are looking for a friendly, dynamic self-starter to join our team and contribute to a variety of administrative and clerical efforts, including but not limited to: Bionics has a commitment to delivering the best possible patient outcomes. That's why for the past 40 years we have focused on treating the whole patient, rather than just a condition or diagnosis. In a competitive landscape that values vertical integration, mass production and off-the-shelf solutions, Bionics offers patients the personal touch. Bionics is a nationally-recognized leader. We are a California State-licensed facility for durable medical equipment and are certified by both the American Board for Certification in Orthotics and Prosthetics and the American Academy of Orthotists and Prosthetists. We are also proud to be home to the only Academy Fellow in the city of San Diego. We're a comprehensive resource that can help with any type of solution. Bionics works hard to understand patient needs, and we focus on creating a solution that is right for each patient, and enhances their quality of life. Our comfortable facilities are conveniently located and fully accessible.

Requirements

Bilingual (Spanish/English)
Strong verbal and written communication skills
Computer literacy
Ability to manage multiple projects and responsibilities simultaneously
Punctuality and accountability

Nice To Haves

The ideal candidate for this position is a career-minded professional and team player with a positive attitude.

Responsibilities

Scheduling appointments
Translating (Spanish/English bilingual skills) as needed
Directing patients to clean and presentable rooms
Collecting co-pays and balances
Obtaining receipts of delivery, signed by patient
Maintaining patient confidentiality
Answering and directing incoming calls
Filing patient charts
Data input
Corresponding with medical personnel, hospitals, health insurance companies, etc.
Medical insurance authorizations and verification
Prioritizing tasks and workload, being flexible in assuming various assignments
Being a team player, having a positive attitude, presenting professional attire, appearance, and demeanor
Filling in when needed with other front-office positions