Medical Front Desk Receptionist

$34,320 - $34,320/Yr

UrgiClinic Urgent Care - Bridgeview, IL

Full-time - Entry Level

Bridgeview, IL

About the position

The Medical Front Desk Receptionist at UrgiClinic Urgent Care is responsible for providing essential administrative support in a medical office environment. This role involves greeting patients, scheduling appointments, managing patient records, and ensuring a smooth operation of the front desk. The position is crucial for maintaining a welcoming atmosphere and facilitating effective communication between patients and medical staff.

Responsibilities

• Greet patients and visitors in a professional and friendly manner
• Answer phone calls and direct them to the appropriate staff members
• Schedule patient appointments and maintain the appointment calendar
• Verify patient insurance information and collect necessary co-pays or fees
• Update and maintain patient records in the electronic medical records system
• Assist with billing and coding tasks as needed
• Provide general administrative support to medical staff

Requirements

• Proficient in handling administrative tasks such as scheduling appointments and managing records
• Familiarity with medical terminology and ability to accurately transcribe medical information
• Experience with operating multi-line phone systems and handling a high volume of incoming calls
• Previous experience working in a dental office is highly preferred
• Proficiency in using electronic medical records systems such as eClinicalWorks or Eaglesoft
• Ability to handle front desk duties including greeting patients and providing excellent customer service
• Knowledge of medical office procedures and ability to provide administrative support to medical staff
• Previous experience working in an emergency room or urgent care setting is a plus
• Prior experience working in a medical office environment is preferred

Nice-to-haves

• Experience in emergency medicine
• Knowledge of billing and coding procedures

Benefits

• Food provided