Medical Coordination Assistant (MA/EMT) - NOC Shift

$44,720 - $49,920/Yr

Illumination Foundation - Los Angeles, CA

Full-time - Entry Level

Los Angeles, CA

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

The Medical Coordination Assistant plays a crucial role in supporting healthcare providers by delivering essential care to patients in a non-profit organization focused on addressing homelessness. This position involves a combination of technical, administrative, and clerical tasks aimed at ensuring clients receive appropriate medical attention and support during their recovery process.

Responsibilities

• Perform initial intakes to ensure proper client discharge from hospital with all appropriate needs for the continuation of care and documenting all findings.
• Assess medical and mental health status of client upon arrival by conducting head to toe assessment, checking vitals, determining insurance status, making follow up appointments with clients' doctors, and picking up/filling prescriptions as needed.
• Conduct morning, afternoon, and evening checks for all assigned clients to observe wellbeing, ensuring there is no change in medical conditions since hospital discharge.
• Link clients to medical services when necessary (insurance, PCP, specialists, referrals).
• Coordinate home health visits (if needed) and follow-up MD appointments.
• Promote health literacy by providing patient education with regards to clients' illnesses, medications, preventative measures, treatment management and overall general health with supervision of Medical Coordinator.
• Exit clients by providing client with Exit Report that includes a list of current medications, future MD appointments, insurance information and other applicable medical information.
• Arrange transportation for clients to and from medical appointments if needed to advocate for client needs.
• Report emergency situations to Supervisor/Manager and document incident.
• Seek proper level of care to assess and treat medical complication.
• Initiate medical response system when appropriate.
• Support client recuperation by providing necessary items and space needed to rehabilitate and assisting with the upkeep of the facility.
• Enter client information and case notes into KIPU and other documentation systems.
• Complete and update Medication, Vitals, and/or Diabetic logs.
• Perform administrative tasks such as answering phones and filing paperwork.
• Maintain proper inventory of medical supplies and medications.
• Maintain confidentiality in accordance with HIPAA guidelines and DHS standards.
• Provide clients with proper compliance forms upon admission to maintain client compliance with program rules.
• Provide care utilizing infection control measures that protect both the staff and the client according to OSHA standards.
• Conduct medication reconciliation and ensure proper disposal and pickup of bio-medical/pharmaceutical waste.
• Maintain a safe work environment by ensuring the cleanliness of the med room, wound care room, and med storage room.
• Ensure medical equipment remains in operating conditions.

Requirements

• Associate's degree in a medical field
• 2+ years of working in the healthcare field
• Strong verbal and written skills
• Superior customer service skills
• High level of professionalism

Nice-to-haves

• Bilingual in English and Spanish
• Certification (CMA, RMA, CCMA)

Benefits

• Medical Insurance funded up to 91% by Illumination Foundation (Kaiser and Blue Shield), depending on the plan
• Dental and Vision Insurance
• Life, AD&D and LTD Insurance funded 100% by Illumination Foundation
• Employee Assistance Program
• Professional Development Reimbursement
• 401K with Company Matching
• 10 days vacation PTO/year
• 6 days sick PTO/year
• 10 days holiday PTO/year
• Potential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loans